Terms and Conditions/5 year warranty

Glamox gives a 5 year warranty against manufacturing and material defects on all products branded Glamox, Luxo, Luxonic and ES-System. If the conditions below are fulfilled, Glamox will either repair or replace the products with new fully functional products.

Download our full terms and conditions/5 year warranty document here.


This warranty is valid from the invoice date and applies for manufacturing and material defects if the products have been used/installed;

  • Purely in accordance with their intended purpose and application specifications
  • Within the specified operational envelope, e.g. environment
  • With power within the specified range, i.e. voltage, current and frequency
  • In a professional and legal manner and in accordance with installation instructions provided

The warranty does not cover;

  • Any type of consequential loss
  • Failures due to exposure to extreme conditions, e.g. thunder, lightning, water ingress, fire, bad ventilation or other conditions beyond the control of Glamox  
  • Parts that need to be replaced due to normal wear and tear, e.g. interchangeable light sources, starters, and batteries
  • Failures due to compatibility issues between the products and the installation environment. e.g. control system & power supply
  • Products that have been modified or repaired by unauthorized personnel
  • Normal maintenance and repair issues